IT Services Co-ordinator (3 month contract)
35 hours per week, pay range $21-$25 per hour
The deadline for submission is Thursday November 5th, 2026, 5:00 pm
Applications can be sent by email to s.mcconnell@northkawarthalibrary.com
Alternatively, applications can be dropped off to:
Attn. Sarah McConnell
North Kawartha Public Library
175 Burleigh Street
Apsley, ON K0L 1A0
Job Description:
Position: IT Services Coordinator
Reports to: CEO/Librarian
Reporting directly to the CEO/Librarian, the Information Technology (IT) Services Coordinator plays a vital role in overseeing and optimizing the library’s digital operations and services. They are responsible for managing library technology contracts, maintaining the library automation systems, and ensuring the functionality of digital resources. Through programming, community outreach, and one-on-one consultations, they support the greater community to become empowered digital citizens. The incumbent is primarily responsible for ensuring the smooth running of the Library’s digital footprint.
Duties and Responsibilities:
1.Responsible for management and maintenance of the Library’s computer systems including, but not limited to technological hardware, software, electronic resources, Integrated Library System, Business Hub and adjunct equipment such as printers/scanners.
2.Liaise with the Municipal IT counterpart as needed to ensure consistent technology services.
3.Manage, update, and maintain the North Kawartha Public Library website in coordination with the CEO/Librarian.
4.Responsible to manage and troubleshoot electronic resources and personal devices.
5.Manages ad-hoc projects and initiatives as assigned by the CEO/Librarian.
6.Maintains positive relationships with community groups, organizations, and potential partners.
7.Maintain awareness of developments and trends in technology in regard to the provision of Public Library services, adopting new technologies to improve library operations, and seeking out appropriate training for professional development.
8.Provide advice and assistance to the CEO/Librarian regarding financial concerns affecting IT Services. Submit yearly budget requests for technology hardware/software, computer maintenance agreements, and technology programming/events.
9.Develops, delivers and evaluates services and programs related to IT services in coordination with the Programing Coordinator.
10.Trains staff and public on new library technology and online resources. Provides technology training to groups inside and outside the library.
11.Prepare and submit relevant monthly statistics to the CEO/Librarian.
12.Operates as back-up posting and contact staff for all social media accounts.
13.Assist with Library fundraising activities and participate when required.
14.Responsible for taking an annual inventory of library equipment.
15.Assists with circulation desk duties including: providing information about the library and its services, creating and editing memberships, providing reference information, reader’s advisory service, assistance locating materials and cash handling.
16.Attend all meetings as required.
17.Produces and maintains any forms, records, reports and correspondence as required.
18.Ensures the confidentiality of all information in accordance with the Municipal
Freedom of Information and Privacy Act.
19.Responsible to adhere to the Occupational Health & Safety Act, Library
Health & Safety Policy and all other Library policies.
20.Must possess a valid Class G driver’s licence and have access to a vehicle, or have the ability to travel between branch locations. Will be required to work in either branch, or across the North Kawartha Region as needed.
21.Must provide a Police Records Check with Vulnerable Sector Screening.
22.Other duties as assigned.
Supervision:
This position supervises volunteers. Will be Acting CEO in the absence of the CEO/Librarian.
Working Relationships:
Internal: Manager and colleagues
Municipal Staff
NKPL Board
External: General Public Municipal Libraries
Outside Vendors
Skills and Competencies:
•Excellent computer literacy
•Strong customer service and interpersonal skills
•Excellent oral and written communication skills
•Strong organizational and multi-tasking ability
•Visual and mental concentration to perform tasks
•Strong attention to detail
•Ability to prioritize tasks
•Works as a team player, contributes to the overall success of the library
•Ability to work autonomously or cooperatively in a team environment
•Time management skills and ability to work under deadlines/stress
Knowledge, Training and Qualifications:
•Combination of post-secondary education in Library and/or Technology and/or equivalent experience. Specialized courses in technology and digital services would be considered an asset.
•Knowledge of and ability to utilize a broad range of technology and devices.
•Prior experience with Integrated Library Systems an asset.
•Knowledge and experience using MAC & PC operating systems and computer programs such as: MS Office (Word, Outlook, Excel, PowerPoint).
•Knowledge and experience using social media such as: Facebook, Instagram, YouTube.
•Valid Class G driver license.
Working Conditions:
Typical climate-controlled office environment with occasional travel to other Township buildings and other libraries. Work activities require visual and mental concentration for intermediate durations of time. Office hours, Tuesday through Saturday. Occasional lifting and carrying of items weighing more than 20 lbs (i.e. boxes of books and office
supplies). Occasionally stressful when serving the public and stakeholders: may be exposed to conflict and emotionally charged situations. Requirement to juggle priorities, meet deadlines, verbally communicate to exchange information, deal with constant interruptions and changing demands during the course of a working day.
Please note: The above statement reflects the general details considered necessary to describe the principal functions of the job identified and shall not be considered as a conclusive description of all work required in the position. This job description may be subject to change to meet organizational, resident or operational requirements.
