Curbside Pickup - What patrons need to know:
Patrons can take advantage of this service once per week.
Library staff members are strictly adhering to the latest guidelines and following best practices around sanitizing. All books have been in quarantine for an extended period of time.
How Curbside Pickup will work:
- We encourage patrons to use our online library catalogue to place holds on library items. If you are not comfortable with this process, please email curbside@northkawarthalibrary.com or call the Apsley branch and we will place item(s) on hold for you.
- You may come into the library with your library card to pick up your items.
- Please ensure you maintain proper social distancing measures (2 metres).
Curbside FAQs:
Q: Is the library open?
A: Library staff are currently working behind the scenes and available to take your phone calls. Starting April 3rd, the library will be offering curbside pickup.
Q: Can I return items?
A: Yes, the dropbox is open. You are welcome to return items at any time to either branch. If you are not feeling well and are self-isolating, please do not return items. Call the library at 705-656-4333 and we will renew items for you.
Q: Will I have fines for items due during the library closure?
A: No, all fines incurred during the library closure will be cleared when the item is returned.
Q: Can I place a request for Interlibrary loan?
A: Yes, you may call in and request your interlibrary loan item. You will receive a phone call once the item has arrived and has completed the quarantine process.
Q: What safety precautions are being taken in regards to handling of items?
A: All returned items are being placed in quarantine for an extended period of time. PPE is available to staff members, and regular cleaning will be taking place. However, The North Kawartha Public Library cannot guarantee the complete sanitization of library items. Please handle items with caution.
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