6.1 Accessible Customer Service Standards Policy
6.3 Communicating with People with Disabilities Procedure
6.4 What You Need to Know About Customers with Intellectual or Developmental Disabilities
6.5 What You Need to Know About Customers Who Have Learning Disabilities
6.6 What You Need to Know About Customers with Mental Health Disabilities
6.7 What You Need to Know About Customers with Speech or Language
6.8 What You Need to Know About Customers Who Are Deaf-Blind
6.9 Talk About Disabilities - Choose the Right Word
6.10 What You Need to Know About Customers with Vision Disabilities
6.11 What You Need to Know About Customers Who Are Deaf or Hard of Hearing
6.12 What You Need to Know About Customers with Physical Disabilities
6.13 Accessible Customer Request and Feedback Procedure
6.14 Notice and Provision of Documents in Accessible Formats Procedure
6.15 Notice of Temporary Disruptions Procedure
6.16 Service Animals for People with Disabilities
6.17 Support Persons for People with Disabilities
6.18 Assistive Devices and Services for People with Disabilities
6.19 Resources
6.20 Forms 11.1 to 11.7
Please contact the Board Chair if you have any questions regarding Library policies.
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